Privacy Policy

How we collect, use, and protect your information

1. Introduction

At DreamDraw, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our lottery platform.

Last updated: May 27, 2025

2. Information We Collect

We collect the following types of information:

  • Personal information (name, email, phone number)
  • Payment information (processed securely through our payment providers)
  • Account activity and lottery participation history
  • Device and browser information
  • Location data (for regulatory compliance)

3. How We Use Your Information

We use your information to:

  • Process your lottery entries and payments
  • Verify your identity and eligibility
  • Communicate about your account and lottery results
  • Send important updates and notifications
  • Comply with legal and regulatory requirements
  • Improve our services and user experience

4. Information Sharing

We may share your information with:

  • Service providers who assist in our operations
  • Regulatory authorities when required by law
  • Payment processors for transaction handling
  • Fraud prevention services

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data
  • Secure servers and networks
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage
  • Improve our services
  • Prevent fraud

You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about our privacy policy, please contact us:

  • Email: privacy@dreamdrawchance.com
  • Phone: 61 489 025 158
  • Address: Grandstand Parade, Zetland NSW 2017